Priority support is intended primarily for our corporate customers who wish to have a guaranteed response to their questions within 24 hours, even during weekends and holidays. While all our products come with free technical support and the maximum 48-hour response time, only priority support customers are guaranteed to enjoy the quickest service possible. Priority support is offered on a per-company basis, regardless of the product and the number of licenses that your company owns. You will receive a special priority support code that will allow you to use this service. Please note that technical support is offered by e-mail only.